I called and left a message with the owner, Craig, on a Sunday afternoon. I needed programs to be picked up at Staples and delivered the Glen Arbor first thing the next morning for a funeral service later that day. I was very anxious about the short notice. Despite it being a Sunday, Craig promptly called me back. He immediately alleviated my concerns and assured me the programs would be picked up and delivered promptly. As promised, the programs were delivered with time to spare and for a very reasonable price. I couldn’t be more pleased. Many thanks for a great job.

Professional, efficient, and friendly service!

Outstanding Service! Craig answered my call late on a snowy Friday and pulled my shipment from FedEx before their open hours the next day. He delivered the shipment to me first thing on Saturday. This service is affordable and reliable!

Very Friendly, Service was above and beyond !

Beyond happy with the service from Craig and Great lakes courier. Great communication and was able to adjust the order on the fly.

Craig came through for my wife and I in getting a package to our daughter away at camp in Interlochen, MI with zero stress or worry for a next day delivery on a SUNDAY!!! He made the process so seamless and his customer service was beyond exemplary, he stayed in contact from start to finish. I can’t say enough about how he saved the day for us. Wonderful service, timely, responsive and worth every penny!

Needed same day delivery from Manistee, MI to Lafayette, IN on time and budget. Much better than the larger expiditors. Thanks again Craig.

Craig was extremely helpful. He was fast to answer the phone, stayed in contact me through the whole process and knew exactly where he needed to go in Traverse City for us. At the drop of a hat he agreed to meet someone halfway down to Toledo. Service Express Inc highly recommends Great Lakes Express for any courier needs both in the Grand Rapids area, as well as Traverse City.

Excellent service! Craig was able to track down the UPS truck and get my package delivered to my client in Boyne City within 1 hour. It was very comforting to sit in my offer, 1000's of miles away and know someone was working hard on my half to get my client's package delivered on time at his event. Thanks Craig!

I highly recommend Craig and his staff at Great Lakes if you are in need of a specialty express courier. I ran into an emergency situation late on a Friday afternoon. Craig answered my call immediately. Several emails were required as I tried to figure out the location of the items that needed to be delivered, and I had to change the pick up location. Not a problem. I also needed the items dropped off at a campground in an odd location. Not a problem. I received an email when the items were picked up, and another when they were dropped off. Five stars for reliability, service, and responsiveness. Given the amount of time, trouble, and expense that I saved by not making the run myself, the cost made the decision a no-brainer.

Great pricing and quality service. They always come through in a pinch. Craig and his team are the best!

GLED is available to pick up product for us on short notice. We also appreciate the prompt communications and delivery confirmations. We're more efficient, thanks to the quick, friendly service.

Great Lakes Express goes above and beyond to meet our needs. Never a problem and always responsive and on time

Very satisfied with the service.

Can't say enough good things about Great Lakes Express. Craig has been a great resource to me since opening GLED and has consistently exceeded all expectations. There are no other carriers that can handle my same day needs with the same kind of turn around, or the cost. If I could give more than 5 stars, I would.